Overview

Service Area Outcomes (SAOs) are for non-instructional areas, which include administrative areas as well and student services areas. SAOs statements are about what a student, faculty, or staff will experience, receive, or know as a result of a given service. The number of SAOs is up to each area to establish. Most schools have one or two SAOs.

Frequency and Areas of Assessment

SAO assessment data is collected and evaluated every year by the service areas listed below.

Academic Senate
Academic Services
Admissions and Records
Application Services
Art Gallery
Arts & Letters Division
Athletics
Business Services
CalWorks Assessment (offsite)
CalWorks Counseling
Campus Safety
Career & Economic Development
Career Center
Community Education Counseling
Distance Education
District Counseling
Disabled Students Programs and Services
Dual Enrollment
Educational Talent Search
Extended Opportunities and Services
Facilities/Maintenance and Operations
Financial Aid
Foster Care and Kinship
High School Articulation
Human Resources
Institutional Effectiveness
Library
Math & Science Division
Non-Traditional Instruction
Nursing Learning Center
Parking Control
President's Office
Public Relations
Special Projects
Student Affairs
Student Development & Activities
Student Equity & Achievement
Student Health Center
Student Success and Support
Student Support Services
Study Skills Center
Teaching and Learning Center
Technology Security Services
Transfer Center
TRIO
Upward Bound
Veteran’s Center